Check-in contactless

Contactless check-in lets guests confirm identity, agree to terms, and receive a room assignment without queuing at reception. The flow is typically initiated by a pre-arrival message that links to a web form or mobile app; on arrival the guest may pick up a key from a smart locker or use a mobile key. For late-night arrivals it cuts front-desk workload meaningfully, and properties using it often report a substantial reduction in night-shift reception interactions.