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Hotel Tech Insight

Buchungsmaschine

Reservierungs-Widget auf der Hotel-Website, das Besucher zu Buchungen umwandelt.

Detaillierte Definition auf Englisch. Hospitality-Fachbegriffe (PMS, OTA, RevPAR, ADR) werden auch im deutschsprachigen Hotelbetrieb meist in der englischen Form verwendet.

A booking engine is the software that powers reservations from a property's direct website (rather than from an OTA). It pulls live availability from the PMS, displays rate plans, processes payment, and writes the resulting booking back to the PMS. Conversion-rate differences between booking engines are material; a poor booking engine can lose 30-40% of would-be direct bookings to OTA channels.

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Related terms

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