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Hotel Tech Insight

Mensajeria pre-arrival

Mensajes automatizados al huesped entre la confirmacion y el dia de check-in.

Definicion detallada en ingles. Los terminos tecnicos hoteleros (PMS, OTA, RevPAR, ADR) suelen usarse en su forma inglesa por operadores hispanohablantes.

Pre-arrival messaging is the sequence of automated messages a property sends after the booking confirmation and before arrival: typically a welcome message 7 days out, an upsell offer 48 hours out, a check-in link 24 hours out, and an arrival-day instruction. Pre-arrival upsell offers convert at roughly 8% on average and contribute a several-euro ADR lift per accepted offer.

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