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Hotel Tech Insight

Bezdotykowy check-in

Check-in online lub kiosk omijający recepcję.

Szczegółowa definicja po angielsku. Hotelowe terminy techniczne (PMS, OTA, RevPAR, ADR) są zwykle używane w formie angielskiej przez polskich operatorów.

Contactless check-in lets guests confirm identity, agree to terms, and receive a room assignment without queuing at reception. The flow is typically initiated by a pre-arrival message that links to a web form or mobile app; on arrival the guest may pick up a key from a smart locker or use a mobile key. For late-night arrivals it cuts front-desk workload meaningfully, and properties using it often report a substantial reduction in night-shift reception interactions.

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