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Hotel-tech glossary

PSD2

EU Payment Services Directive 2, requiring Strong Customer Authentication for payment transactions.

PSD2 (Payment Services Directive 2) is the EU regulation requiring Strong Customer Authentication (SCA) for most card-not-present transactions. Hotel payment flows in the EU must comply with SCA, which typically means 3D Secure 2 authentication at booking. Pre-arrival authorisation holds also fall under PSD2 SCA requirements.

Related terms

Booking Engine

The reservation widget on a hotel's direct website that converts visitors to bookings.

Part of the hotel-tech glossary. Maintained by Maciej Dudziak, founder of Guestivo.