Reviews platform · reference
GuestRevu
GuestRevu is a reputation-management specialist with rare published pricing transparency in the segment. Strong fit for independent hotels prioritising review-volume growth.
Target segment
Independent hotels, B&Bs and small groups (10-150 rooms) where Google review volume and response rate are operational KPIs.
Pricing
Lite tier free; Core EUR 34.99/month per property; Pro+ EUR 93-348/month; Group on quote.
Source: GuestRevu pricing
Strengths
Published pricing
Uncommon transparency in the reputation-management segment.
Independent-friendly tiers
Free tier viable for the smallest properties.
AI-assisted reply drafting
Reduces response-time overhead.
Trade-offs
Less depth than CRM-led platforms
For competitor benchmarking and segmentation, Revinate or TrustYou offer more.
When to choose
Choose GuestRevu for independent hotels prioritising review-volume growth at low total cost.
When to avoid
Avoid for multi-property groups needing deep competitive benchmarking; ReviewPro or Reputation are better fits.
Common integrations
Cloudbeds, Mews, Apaleo via API; Google Business Profile, TripAdvisor, Booking.com review aggregation.
Editorial disclosure
This site is operated by Maciej Dudziak, founder of Guestivo. Guestivo is not a dedicated review-management platform, so dedicated reputation specialists with review routing and analytics are the relevant references here. See /alternatives/guestrevu/ for broader guest-journey context.