Direktvergleich · 2026
Oaky vs Duve
Betreiber, die Oaky vs Duve bewerten, entscheiden typischerweise, ob sie eine dedizierte Upsell-Spezialist-Plattform (Oaky) kaufen oder Upsell in eine breitere Guest-Journey-Plattform (Duve) bundeln. Die Entscheidung lauft oft darauf hinaus, ob Upsell die grosste Workflow-Prioritat ist oder eine von vielen.
Welcher gewinnt fur was
Oaky gewinnt fur Properties, bei denen Ancillary-Revenue die dominante operative Prioritat ist und bei denen die Tiefe des Upsell-Offer-Katalogs und In-Stay-Add-on-Flows wichtig sind. Duve gewinnt fur Properties, bei denen Upsell ein Workflow unter vielen ist und bei denen ein einzelnes gebundeltes Abonnement zwei schmalere schlagt.
Oaky
Positionierung: Upsell-specialist platform with strong pre-arrival and in-stay offer flows, deep PMS integrations, and a category-leading position in revenue uplift from add-ons. Sits as the upsell layer on top of the PMS.
Am besten fur: Independent hotels and groups (40 to 300 rooms) where ancillary revenue from upgrades, late checkouts, F&B add-ons, and partner products is a meaningful line item. Oaky is purpose-built for that lane and delivers measurable per-room ADR lift in case studies.
Schwacher bei: Properties whose primary need is messaging or AI concierge, where Oaky is intentionally narrow, and operations under 30 rooms where the upsell-volume math does not justify a dedicated tool.
Duve
Positionierung: Guest-experience platform covering the full journey: pre-arrival upselling, online check-in, in-stay messaging via SMS and WhatsApp, and a branded browser guest app. Sits on top of the PMS, not next to it.
Am besten fur: Independent and group hotels (20 to 200 rooms) that want a single guest-journey vendor with a polished branded browser app and proven multi-channel messaging. Strong fit for properties with significant repeat or direct-booking volume that benefits from a branded mobile experience.
Schwacher bei: Properties on the smallest end where the EUR 100 monthly minimum plus EUR 600 onboarding compresses the economics, and operations that want the AI concierge to lead the workflow rather than the app and messaging hub.
Feature-Matrix
| Funktion | Oaky | Duve |
|---|---|---|
| Upsell engine | native | addon |
| Pre-arrival upsell offers (room upgrade, late checkout) | native | - |
| In-stay add-on offers | native | - |
| Partner / third-party offers (transfers, activities) | native | - |
| Automated pre-arrival messaging | partial | - |
| Online check-in | absent | native |
| AI concierge | absent | partial |
| Post-stay review collection | partial | native |
| PMS integrations | integration catalog; verify exact PMS | 100+ integrations |
| Automated pre-arrival messaging | - | native |
| Branded guest app | - | browser app; native app for some digital-key flows |
| In-stay guest messaging | - | native |
| Guest segmentation / CRM-lite | - | native |
| Guest-facing languages | - | multi |
| Pricing model | - | tier with monthly minimum + add-ons |
Balance-Regel
Per redaktioneller Politik nennen Branded-Vergleiche drei oder mehr ehrliche Alternativen in jeder Kategorie, in der Guestivo konkurriert. Neben Oaky und Duve sollten Betreiber auch in Betracht ziehen: