Direktvergleich · 2026
Oaky vs Duve
Betreiber, die Oaky vs Duve bewerten, entscheiden typischerweise, ob sie eine dedizierte Upsell-Spezialist-Plattform (Oaky) kaufen oder Upsell in eine breitere Guest-Journey-Plattform (Duve) bundeln. Die Entscheidung lauft oft darauf hinaus, ob Upsell die grosste Workflow-Prioritat ist oder eine von vielen.
Welcher gewinnt fur was
Oaky gewinnt fur Properties, bei denen Ancillary-Revenue die dominante operative Prioritat ist und bei denen die Tiefe des Upsell-Offer-Katalogs und In-Stay-Add-on-Flows wichtig sind. Duve gewinnt fur Properties, bei denen Upsell ein Workflow unter vielen ist und bei denen ein einzelnes gebundeltes Abonnement zwei schmalere schlagt.
Oaky
Positionierung: Upsell-specialist platform with strong pre-arrival and in-stay offer flows, deep PMS integrations, and a category-leading position in revenue uplift from add-ons. Sits as the upsell layer on top of the PMS.
Am besten fur: Independent hotels and groups (40 to 300 rooms) where ancillary revenue from upgrades, late checkouts, F&B add-ons, and partner products is a meaningful line item. Oaky is purpose-built for that lane and delivers measurable per-room ADR lift in case studies.
Schwacher bei: Properties whose primary need is messaging or AI concierge, where Oaky is intentionally narrow, and operations under 30 rooms where the upsell-volume math does not justify a dedicated tool.
Duve
Positionierung: Guest-experience platform covering the full journey: pre-arrival upselling, online check-in, in-stay messaging via SMS and WhatsApp, and a branded guest app. Sits on top of the PMS, not next to it.
Am besten fur: Independent and group hotels (20 to 200 rooms) that want a single guest-journey vendor with a polished branded app and proven multi-channel messaging. Strong fit for properties with significant repeat or direct-booking volume that benefits from a branded mobile experience.
Schwacher bei: Properties on the smallest end (under 15 rooms) where the $120/month minimum compresses the per-room economics, and operations that want the AI concierge to lead the workflow rather than the app and messaging hub.
Feature-Matrix
| Funktion | Oaky | Duve |
|---|---|---|
| Upsell engine | native | addon |
| Pre-arrival upsell offers (room upgrade, late checkout) | native | — |
| In-stay add-on offers | native | — |
| Partner / third-party offers (transfers, activities) | native | — |
| Pre-arrival messaging | partial | — |
| Online check-in | absent | native |
| AI concierge | absent | partial |
| Post-stay review collection | partial | native |
| PMS integrations | 50+ | 60+ |
| Pre-arrival messaging | — | native |
| Branded guest app | — | native |
| In-stay messaging (live chat, email; SMS/WhatsApp on roadmap) | — | native |
| Guest segmentation / CRM-lite | — | native |
| Guest-facing languages | — | multi |
| Pricing model | — | tier with monthly minimum + add-ons |
Balance-Regel
Per redaktioneller Politik nennen Branded-Vergleiche drei oder mehr ehrliche Alternativen in jeder Kategorie, in der Guestivo konkurriert. Neben Oaky und Duve sollten Betreiber auch in Betracht ziehen: