Comparativa directa · 2026
Duve vs Akia
Los operadores evaluando Duve vs Akia normalmente eligen entre una plataforma guest-journey branded-app completa (Duve) y una plataforma de mensajeria y touchpoint scripting (Akia). La decision suele depender de la amplitud de workflow.
Cual gana para que
Duve gana en propiedades que quieren el guest journey completo (pre-arrival, check-in, in-stay, post-stay) empaquetado con una app movil pulida. Akia gana en propiedades US cuya necesidad primaria es profundidad de mensajeria y automatizacion SMS en lugar del journey completo.
Duve
Posicionamiento: Guest-experience platform covering the full journey: pre-arrival upselling, online check-in, in-stay messaging via SMS and WhatsApp, and a branded browser guest app. Sits on top of the PMS, not next to it.
Mejor para: Independent and group hotels (20 to 200 rooms) that want a single guest-journey vendor with a polished branded browser app and proven multi-channel messaging. Strong fit for properties with significant repeat or direct-booking volume that benefits from a branded mobile experience.
Mas debil en: Properties on the smallest end where the EUR 100 monthly minimum plus EUR 600 onboarding compresses the economics, and operations that want the AI concierge to lead the workflow rather than the app and messaging hub.
Akia
Posicionamiento: Messaging-first guest-experience platform with strong SMS automation, contactless check-in, and a touchpoint model that lets operators script multi-step guest workflows. Sits on top of the PMS as the messaging and check-in layer.
Mejor para: US-headquartered independent hotels and groups (40 to 200 rooms) where guest messaging, particularly SMS, is the operational pain. Strong fit for properties that want to script multi-touchpoint guest journeys (welcome SMS, mid-stay survey, post-stay review request) without writing custom code.
Mas debil en: Properties whose primary need is AI concierge depth (HiJiffy or Asksuite are stronger here), branded guest app polish (Duve), or European market depth where Akia's sales footprint is thinner than the US.
Matriz de caracteristicas
| Capacidad | Duve | Akia |
|---|---|---|
| Automated pre-arrival messaging | native | native |
| Online check-in | native | native |
| Branded guest app | browser app; native app for some digital-key flows | - |
| In-stay guest messaging | native | - |
| AI concierge | partial | partial |
| Upsell engine | addon | partial |
| Post-stay review collection | native | native |
| Guest segmentation / CRM-lite | native | - |
| PMS integrations | 100+ integrations | marketplace; verify exact PMS |
| Guest-facing languages | multi | multi |
| Pricing model | tier with monthly minimum + add-ons | quote-based Basic/Pro/Max capability tiers |
| SMS-first messaging | - | native |
| Multi-touchpoint workflow scripting | - | native |
| WhatsApp messaging | - | native |
Pricing Duve
- Basic: EUR 5/room/month (EUR 100 monthly minimum; online check-in and guest app) fuente
- Pro: EUR 6.50/room/month (EUR 130 monthly minimum; adds communication suite) fuente
- Premium: EUR 9/room/month (EUR 180 monthly minimum; adds upsells) fuente
- Onboarding: EUR 600 one-time (published onboarding fee) fuente
Pricing Akia
Regla de balance
Por politica editorial, las comparativas en este sitio mencionan tres o mas alternativas honestas en cualquier categoria donde Guestivo compite. Mas alla de Duve y Akia, los operadores evaluando esta categoria suelen filtrar tambien: