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Hotel-tech glossary

Housekeeping

The operational discipline and team responsible for room turnover and cleanliness.

Housekeeping is the operational function covering room turnover, public area cleaning, linen management, and amenity restock. In the hotel-tech context, housekeeping software coordinates the daily room-status assignment, tracks completion, and signals back to the PMS when rooms become available for assignment. Modern housekeeping integrations remove the daily printed sheet and the front-desk phone calls.

Related terms

PMS

Property Management System. The core software that runs hotel operations and reservations.

Night Audit

The end-of-day operational checkpoint that closes the books and rolls the system to the next date.

Part of the hotel-tech glossary. Maintained by Maciej Dudziak, founder of Guestivo.