Hotel-tech glossary

Multi-Property

A configuration where one platform manages multiple hotel properties under one operator.

Multi-property is the configuration where one PMS (or guest-journey platform, or channel manager) manages multiple physical properties under one operator account. The capability matters for hotel groups, mini-chains, and independents with sister properties. Pricing, role-based access, consolidated reporting, and cross-property guest profile lookup are the four most-tracked multi-property capabilities.

Related terms

PMS

Property Management System. The core software that runs hotel operations and reservations.

Part of the hotel-tech glossary. Maintained by Maciej Dudziak, founder of Guestivo.