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Hotel-tech glossary

PMS Migration

The process of moving from one Property Management System to another.

PMS migration is the process of switching an active hotel from one PMS to another, preserving historical reservations, guest profiles, and rate calendars. Migrations are the highest-risk operational change a property runs; data quality issues that were invisible inside the old PMS often emerge during export, and a poorly-executed migration can lose weeks of booking data. The standard playbook is a multi-week parallel-run period before cutover.

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Part of the hotel-tech glossary. Maintained by Maciej Dudziak, founder of Guestivo.