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PMS migration playbook · 2026

Migrate from Hotelogix to Cloudbeds

Migrating from Hotelogix to Cloudbeds is a common upgrade path for properties scaling past the Hotelogix value envelope. The migration is mechanically straightforward but typically motivated by a feature gap rather than a cost saving.

Why migrate

Common motivations: needing deeper channel-manager direct connections, marketplace breadth, or modern UX. Properties often migrate after Hotelogix's native channel manager hits a regional OTA coverage limit.

Timeline

4-8 weeks for a 50-room property.

What to migrate

  • Active and future reservations
  • Guest profiles
  • Rate plans
  • Room types
  • Open folios
  • Historical bookings
  • Channel manager mappings

Common pitfalls and fixes

Direct-connection OTA mapping

Hotelogix channel-manager mappings may include XML-feed connections that become direct connections on Cloudbeds Distribution. Re-validate every OTA mapping at cutover.

Historical data depth

Hotelogix exports cover the standard data fields but custom reporting fields used by the property may need manual re-creation in Cloudbeds.

Parallel-run pattern

1 week parallel read; cutover channel manager at the same moment as the PMS to avoid double-pushing inventory.

Post-migration validation

Validate inventory parity across all OTAs in the first 48 hours; reconcile any rate discrepancies before they cause overbookings.

Editorial disclosure

This playbook is published by Maciej Dudziak, founder of Guestivo. Guestivo is guest-journey software (not a PMS) and is intentionally absent from PMS migration recommendations. Both PMSes named on this page are real cloud platforms operators evaluate; the migration framing is based on category mechanics, not publisher allegiance.

Related: Hotelogix reference · Cloudbeds reference · all migration playbooks