การส่งข้อความหลังเข้าพัก

Post-stay messaging covers the messages a property sends after departure: review request (24-72 hours post-checkout), NPS or CSAT survey, repeat-stay offer or loyalty signup, and lapsed-guest reactivation. The review request is the single highest-leverage touchpoint because review volume drives ranking on TripAdvisor, Google Business Profile, and OTA placement.