Comparativa directa · 2026
Duve vs Operto
Los operadores evaluando Duve vs Operto normalmente eligen entre una plataforma guest-journey con branded app (Duve) y una plataforma de operaciones de acceso e IoT (Operto). La decision suele depender de si la propiedad es estilo hotel o estilo vacation-rental.
Cual gana para que
Duve gana en hoteles tradicionales (40-250 hab) donde el workflow guest-journey y la app movil de marca son el valor. Operto gana en gestores de vacation-rental y operadores de serviced apartments donde el acceso digital, el control IoT de habitacion y las integraciones smart-lock son el workflow operacional primario.
Duve
Posicionamiento: Guest-experience platform covering the full journey: pre-arrival upselling, online check-in, in-stay messaging via SMS and WhatsApp, and a branded browser guest app. Sits on top of the PMS, not next to it.
Mejor para: Independent and group hotels (20 to 200 rooms) that want a single guest-journey vendor with a polished branded browser app and proven multi-channel messaging. Strong fit for properties with significant repeat or direct-booking volume that benefits from a branded mobile experience.
Mas debil en: Properties on the smallest end where the EUR 100 monthly minimum plus EUR 600 onboarding compresses the economics, and operations that want the AI concierge to lead the workflow rather than the app and messaging hub.
Operto
Posicionamiento: Operations-and-access platform combining smart-lock integration, IoT room control, mobile keys, and a guest-app layer. Strong in vacation-rental and serviced-apartment segments where physical access is a primary operational pain.
Mejor para: Vacation-rental managers, serviced-apartment operators, and small hotels (15 to 200 units) where digital access (mobile keys, smart locks, gate codes) is a critical workflow alongside guest messaging. Operto's smart-lock partnerships are deep.
Mas debil en: Traditional hotel properties where the front desk handles physical access, AI-concierge-led guest interaction, and operations whose pain is messaging or upsell rather than access control.
Matriz de caracteristicas
| Capacidad | Duve | Operto |
|---|---|---|
| Automated pre-arrival messaging | native | native |
| Online check-in | native | native |
| Branded guest app | browser app; native app for some digital-key flows | - |
| In-stay guest messaging | native | native |
| AI concierge | partial | partial |
| Upsell engine | addon | native |
| Post-stay review collection | native | - |
| Guest segmentation / CRM-lite | native | - |
| PMS integrations | 100+ integrations | - |
| Guest-facing languages | multi | - |
| Pricing model | tier with monthly minimum + add-ons | - |
| Smart-lock integration depth | - | native |
| Mobile key issuance | - | native |
| IoT room control (thermostat, noise, occupancy) | - | native |
| Strongest segment | - | Vacation rentals + serviced apartments |
Pricing Duve
- Basic: EUR 5/room/month (EUR 100 monthly minimum; online check-in and guest app) fuente
- Pro: EUR 6.50/room/month (EUR 130 monthly minimum; adds communication suite) fuente
- Premium: EUR 9/room/month (EUR 180 monthly minimum; adds upsells) fuente
- Onboarding: EUR 600 one-time (published onboarding fee) fuente
Pricing Operto
Regla de balance
Por politica editorial, las comparativas en este sitio mencionan tres o mas alternativas honestas en cualquier categoria donde Guestivo compite. Mas alla de Duve y Operto, los operadores evaluando esta categoria suelen filtrar tambien: