Guest-journey software comparison · 2026
Guestivo vs Quicktext (now Quinta)
Quinta (formerly Quicktext) combines structured hotel-data distribution and AI-search visibility with Velma, a 38-language hotel AI assistant for direct booking and guest service.
Quicktext (now Quinta) is best for
Hotels and groups that want one verified hotel-data layer feeding search, AI systems, direct-booking assistance, and guest service. Velma supports 38 languages across web and messaging channels.
Quicktext (now Quinta) is weaker at
Properties whose primary need is online check-in or branded guest app polish, where Quinta leaves those workflows lighter than Duve or Canary, and operations evaluating in-chat booking conversion at the level Asksuite delivers.
Pricing position
Quicktext (now Quinta)
- Quote-based Quinta platformproduct and property scope determine quote source
- Quote-based Velma AI assistant38 native languages documented source
Quinta does not publish a rate card; pricing is quote-based by products and property scope (Quinta product overview). The public site frames the platform around Q-Data, Q-Channel, Q-SEO, Q-Sales, Q-Task, and the Velma assistant rather than legacy Quicktext packages.
Guestivo
Guestivo prices per room per month with two billing models that share the same rate: Start (subscription only; guest menu browse-only) and Pro (same per-room rate plus a 5% commission on guest transactions, which unlocks full online ordering). It connects to a hotel's PMS (Apaleo today) on a provider-neutral layer: reservation webhooks in, folio charge posting out, with no two-way reservation write-back. The shipped scope covers room service ordering, AI concierge, in-app live chat, service requests, housekeeping coordination, menu/cart cross-sell prompts, and tokenized online/pre-checkin for Apaleo-connected or manually created reservations. Digital door keys remain a separate unshipped scope. See the Guestivo site.
Feature comparison
| Capability | Quicktext (now Quinta) | Guestivo |
|---|---|---|
| AI concierge Both run a dedicated AI assistant; Quinta documents 38 native languages and a broader connected data layer | Native | Native |
| Automated pre-arrival messaging Guestivo sends a transactional online-check-in invitation by email, manually or from the hourly arrival scheduler; no general pre-/post-stay campaign builder is verified | Native | Partial |
| Online check-in Guestivo supports tokenized online/pre-checkin for Apaleo-connected or manually created reservations; verify payment authorization, two-way PMS write-back, and mobile-key scope separately | Partial | Partial |
| In-stay messaging Guestivo ships real-time in-app guest-to-staff chat; no external-channel inbox is verified | Native | Native |
| Omnichannel inbox (web, social, messaging apps) Guestivo ships in-app live chat and transactional email delivery; no unified social, SMS, WhatsApp, or email-conversation inbox is verified | Native | No |
| Multilingual reach | 38 native languages | 5+ core (EN, PL, DE, ES, more) |
| Upsell engine Guestivo documents menu/cart cross-sell prompts, not a timed campaign or offer-management engine | Partial | Partial |
| Post-stay review collection Guestivo is not a dedicated review-collection platform; use a reputation tool when this workflow is primary | Partial | No |
| WhatsApp messaging Guestivo production WhatsApp secrets are unset and bidirectional chat integration is incomplete | Native | not live |
| PMS integrations | integration-dependent; verify exact PMS | Apaleo only (reservations in; folio operations out; no reservation write-back) |
| Pricing model | quote-based by product and property scope | per-room: Start (browse-only ordering) or Pro (+5% commission, online ordering) |
Run the numbers on your property
The interactive tool below lets you set your own RevPAR uplift assumption. Use it to sanity-check whether the spend swap makes sense for your room count and ADR.
Interactive · You control the assumptions
Hotel software ROI calculator
Plug in your property numbers and the uplift you think a better-integrated stack would deliver. The output is your scenario, not our claim.
Your scenario
Current annual room revenue
Annual lift at your assumption
Per-room per-month equivalent
This is your assumption, not our claim. We do not promise a specific uplift; we let you set one.
How the numbers connect
- Annual room revenue = rooms × 365 × occupancy × ADR.
- Annual lift = annual room revenue × your assumed uplift %.
- Per-room per-month equivalent = annual lift ÷ rooms ÷ 12.
Background reading on hotel-technology ROI ranges. Use that as context for choosing your own assumed uplift; do not assume any specific number. Hotel Tech Report.
Switching from Quicktext (now Quinta) to Guestivo
- Export Quinta/Quicktext conversations, hotel data, knowledge, channel settings, and integration mappings before changing tools. Guestivo documentation does not promise a native Quinta importer.
- Properties using Velma's 38 native languages should validate Guestivo's documented 5+ guest-facing languages against their actual language mix.
- Quicktext became Quinta in January 2026 and broadened its positioning toward structured hotel data and AI visibility. Verify the exact products and contract held by the property before comparing scope.
See Guestivo in your own setup
The fastest way to know whether Guestivo fits your property is a 15 minute walkthrough on real reservation data, not a feature list. We pre-load the workflows you would actually run in the first month.
Talk to the Guestivo teamDisclosure: this site is operated by Maciej Dudziak, founder of Guestivo. Comparison content lists alternatives in good faith; the recommendation is yours to make.
Frequently asked questions
Is Quicktext the same product as Quinta?
Quicktext announced its rebrand to Quinta in January 2026. Velma remains the conversational assistant, while Quinta now presents a broader structured-data, AI-visibility, sales, and operations platform. The old and new names still appear in public materials.
When does Quicktext stay the right choice over Guestivo?
When Velma's 38 native languages, omnichannel reach, direct-booking assistance, or Quinta's structured hotel-data distribution are requirements. Guestivo documents a narrower 5+ guest-facing language set and no comparable external-channel inbox.
How do the pricing models compare?
Quinta pricing is quote-based by product and property scope. Guestivo publishes a per-room model, but price alone is not a like-for-like comparison because the products cover different channel, data-distribution, and operational jobs.
Does Guestivo replace Quicktext entirely?
Not as a universal replacement. Guestivo covers a no-install portal, hotel-context AI, in-app live chat, ordering, and operational requests; Quinta adds structured-data distribution, external channels, direct-booking assistance, and 38 native languages. Map the required jobs before choosing one or running both.
How long does cutover usually take?
There is no verified standard Guestivo migration duration. Hotel data, knowledge content, channels, booking-engine and PMS mappings, languages, and staff routing determine the work; require a written pilot before cancelling Quinta.
How this compares to other alternatives
Guestivo and Quicktext (now Quinta) sit in a wider field. If neither feels right, these are the next obvious places to look.