Guest-journey software comparison · 2026
Guestivo vs Asksuite
Brazil-headquartered AI concierge with a strong focus on direct booking via chat: the chatbot guides the guest from question to reservation inside the same conversation. Strong LATAM presence and broader Spanish and Portuguese coverage than most competitors.
Asksuite is best for
Independent hotels and groups (30 to 200 rooms) in Latin America, Iberia, or other Spanish/Portuguese-speaking markets where the AI concierge needs to handle reservation conversion in-chat. Particularly fit for properties trying to shift OTA bookings to direct.
Asksuite is weaker at
Properties whose primary guest base is English or whose operations centre on contactless check-in and branded app polish rather than AI-led booking conversion.
Pricing position
Asksuite
- Quote-based AI conciergepriced by property size and feature scope source
- Quote-based Direct booking add-onusually bundled with the core tier source
Asksuite does not publish per-tier rates publicly; pricing is quoted by property size and feature scope (Asksuite contact). Public reviews on Hotel Tech Report place the entry tier broadly comparable to HiJiffy Pro for a mid-sized property.
Guestivo
Guestivo charges per room with the AI concierge plus check-in plus messaging plus upsell stack in core. Compared to a quoted Asksuite configuration that bundles the direct-booking conversion layer, the Guestivo plan tends to land in a similar band but covers the post-booking workflow that Asksuite treats as adjacent. Pricing is published on the Guestivo site.
Feature comparison
| Capability | Asksuite | Guestivo |
|---|---|---|
| AI concierge Both run a dedicated AI concierge layer; Asksuite's reservation-conversion-in-chat is its sharpest edge | Native | Native |
| Direct booking inside the chatbot Asksuite closes the booking inside the conversation; Guestivo links out to the booking engine | Native | Partial |
| Pre-arrival messaging | Native | Native |
| Online check-in | Partial | Native |
| In-stay messaging | Native | Native |
| Upsell engine | Partial | Native |
| Post-stay review collection | Native | Native |
| WhatsApp messaging | Native | Native |
| Spanish + Portuguese coverage | native (LATAM strong) | native (Spanish core) |
| PMS integrations | 40+ | 20+ direct, plus webhook bridges |
| Pricing model | quote-based by property size | per-room with full journey in core |
Run the numbers on your property
The interactive tool below lets you set your own RevPAR uplift assumption. Use it to sanity-check whether the spend swap makes sense for your room count and ADR.
Interactive · You control the assumptions
Hotel software ROI calculator
Plug in your property numbers and the uplift you think a better-integrated stack would deliver. The output is your scenario, not our claim. The assumptions section below explains how the numbers connect.
Your scenario
Current annual room revenue
Annual lift at your assumption
Per-room per-month equivalent
This is your assumption, not our claim. We do not promise a specific uplift; we let you set one.
How the numbers connect
- Annual room revenue = rooms × 365 × occupancy × ADR.
- Annual lift = annual room revenue × your assumed uplift %.
- Per-room per-month equivalent = annual lift ÷ rooms ÷ 12.
Background reading on hotel-technology ROI ranges: Hotel Tech Report industry trends. Use that as context for choosing your own assumed uplift; do not assume any specific number.
Switching from Asksuite to Guestivo
- Asksuite exposes conversation history and the trained knowledge base via API; the Guestivo onboarding ingests this and continues the AI concierge ramp from where Asksuite left off rather than starting from scratch.
- If the property has invested in Asksuite's direct-booking conversion (chatbot completes the booking), confirm that the equivalent Guestivo flow (chat redirects to the booking engine) does not regress conversion rate before committing. Run a four-week parallel test if the booking volume warrants it.
- For properties whose primary OTA-shift strategy depends on the chatbot closing bookings, the Guestivo migration path may not be a fit; Asksuite's in-chat booking is genuinely a category leader.
See Guestivo in your own setup
The fastest way to know whether Guestivo fits your property is a 15 minute walkthrough on real reservation data, not a feature list. We pre-load the workflows you would actually run in the first month.
Talk to the Guestivo teamDisclosure: this site is operated by Maciej Dudziak, founder of Guestivo. Comparison content lists alternatives in good faith; the recommendation is yours to make.
Frequently asked questions
When does Asksuite stay the right choice?
When the AI concierge is the primary OTA-shift lever and direct-booking conversion happens inside the chat conversation. Asksuite's in-chat reservation completion is sharper than what Guestivo currently delivers; properties that have measurable direct-booking lift attributable to that flow should weigh the switch carefully.
How does the pricing compare?
Asksuite quotes by property size and feature scope; the realistic bill for a mid-sized property running the full AI concierge plus direct-booking layer lands roughly in the same band as Guestivo's per-room plan. Guestivo bundles a wider workflow surface (check-in, upsell, post-stay) at the same price point, so the comparison hinges on whether the in-chat booking conversion is itself worth the swap.
Does Guestivo replace Asksuite entirely?
For Spanish-market and LATAM properties whose AI concierge value comes from FAQ deflection and pre-arrival workflows rather than in-chat booking conversion, yes. For properties where the chatbot literally closes bookings, a hybrid (Asksuite for AI plus direct booking, Guestivo for the post-booking journey) is more realistic.
How long does cutover take?
Three to five weeks for a 30 to 80 room property. Calendar time is dominated by retraining the AI concierge knowledge base on Guestivo and by validating that the new flow does not regress direct-booking metrics if Asksuite's in-chat conversion was active.
What about Spanish/Portuguese language depth?
Asksuite's Spanish and Portuguese coverage reflects its LATAM origin; Guestivo's Spanish coverage is solid but the team works primarily out of Europe. For Iberian and LATAM properties with high-volume Spanish or Portuguese guest interaction, this is worth validating in the demo with real conversation samples.
How this compares to other alternatives
Guestivo and Asksuite sit in a wider field. If neither feels right, these are the next obvious places to look.
HiJiffy
European AI concierge with 132-language reach and broader guest-journey coverage than Asksuite.
Quicktext
AI concierge specialist with strong language reach; less developed direct-booking-in-chat than Asksuite.
Duve
Branded-app-led guest-journey platform; very different positioning to AI-first Asksuite.