Hotel-tech glossary
ARI
Availability, Rates, Inventory in channel-manager context, or Average Rate Index in STR/STAR context.
ARI has two meanings in hotel-tech. In channel-manager context, ARI = Availability, Rates, Inventory: the three feeds that hotels keep synchronized across direct and OTA channels. ARI mismatches are the underlying cause of most overbookings. In STR/STAR-Report context, ARI = Average Rate Index, a property's ADR divided by compset ADR and indexed to 100; an ARI of 105 means the property charges 5% above its compset average.
Related terms
Channel Manager
Software that syncs rates and inventory across multiple OTAs from one place.
OTA
Online Travel Agency. Booking.com, Expedia, Airbnb, Hotels.com, etc.
STAR Report
STR performance benchmark report comparing a property against its competitive set.
MPI
Market Penetration Index. Property occupancy divided by compset occupancy, indexed to 100.
RGI
Revenue Generation Index. Property RevPAR divided by compset RevPAR, indexed to 100.
Part of the hotel-tech glossary. Maintained by Maciej Dudziak, founder of Guestivo.