Guest-journey software comparison · 2026

Guestivo vs GuestRevu

Reputation-and-reviews-first guest-experience platform with strong post-stay survey flows and automated review request routing. Particularly well-suited to operators that treat review volume and response rate as the primary KPI.

GuestRevu is best for

Independent hotels, B&Bs, and small groups (10 to 150 rooms) where Google review volume, response rate, and review-driven SEO are the operational KPIs. The published pricing scales cleanly from a free tier to a custom group plan, which is unusual transparency in the segment.

GuestRevu is weaker at

Properties needing deep AI concierge or upsell-led workflows; GuestRevu's focus is on the review-collection and reputation surface rather than on conversational AI or in-chat booking conversion.

Pricing position

GuestRevu

Free Lite
no per-property charge; entry-level features source
EUR 34.99/month per property Core
main mid-tier source
EUR 93–348/month Pro+
varies by property size and room count source
Custom Group+
tailored to portfolio needs source

GuestRevu publishes pricing transparently: a free Lite tier (no per-property charge), Core at EUR 34.99 per month per property, Pro+ at EUR 93-348 per month depending on property size, and Group+ on quote (GuestRevu pricing). Add-ons exist behind a separate page. The published transparency is uncommon in the segment.

Guestivo

Guestivo bundles post-stay review collection with the rest of the guest-journey workflow (digital check-in, messaging, AI concierge, upsell) at a per-room rate. For properties whose only need is review collection, GuestRevu's Lite or Core tier is genuinely cheaper standalone; for properties wanting reviews as one of several integrated workflows, the Guestivo plan tends to win on bundled math. Pricing on the Guestivo site.

Feature comparison

Capability	GuestRevu	Guestivo
Post-stay review collection GuestRevu's flagship; deeper survey-flow tooling than any general guest-journey platform	Native	Native
Multi-platform review routing (Google, TripAdvisor, Booking.com)	Native	Partial
Conditional survey logic	Native	Partial
Pre-arrival messaging	Partial	Native
In-stay messaging	Partial	Native
Online check-in	No	Native
AI concierge	No	Native
Upsell engine	No	Native
Pricing transparency	Public tiers from EUR 0	Published per-room rates

Run the numbers on your property

The interactive tool below lets you set your own RevPAR uplift assumption. Use it to sanity-check whether the spend swap makes sense for your room count and ADR.

Interactive · You control the assumptions

Hotel software ROI calculator

Plug in your property numbers and the uplift you think a better-integrated stack would deliver. The output is your scenario, not our claim. The assumptions section below explains how the numbers connect.

Number of rooms Average daily rate (ADR), EUR Occupancy % Your assumed RevPAR uplift % (1–10) Currently: 4%

Your scenario

Current annual room revenue

3,504,000 EUR

Annual lift at your assumption

140,160 EUR

Per-room per-month equivalent

292 EUR

This is your assumption, not our claim. We do not promise a specific uplift; we let you set one.

How the numbers connect

Annual room revenue = rooms × 365 × occupancy × ADR.
Annual lift = annual room revenue × your assumed uplift %.
Per-room per-month equivalent = annual lift ÷ rooms ÷ 12.

Background reading on hotel-technology ROI ranges: Hotel Tech Report industry trends. Use that as context for choosing your own assumed uplift; do not assume any specific number.

Switching from GuestRevu to Guestivo

GuestRevu exports survey responses and review-history data via its admin; the Guestivo onboarding ingests this and continues review collection without a gap.
If the property has built complex conditional survey-flow logic in GuestRevu, document it before cutover; recreating it in Guestivo is straightforward but requires explicit setup of the equivalent triggers.
Properties on GuestRevu's free Lite tier should weigh whether the migration is worth it; if review collection is the only workflow needed, staying on Lite is editorially honest.

See Guestivo in your own setup

The fastest way to know whether Guestivo fits your property is a 15 minute walkthrough on real reservation data, not a feature list. We pre-load the workflows you would actually run in the first month.

Talk to the Guestivo team

Disclosure: this site is operated by Maciej Dudziak, founder of Guestivo. Comparison content lists alternatives in good faith; the recommendation is yours to make.

Frequently asked questions

When does GuestRevu stay the right choice over Guestivo?

When review collection is the only workflow that matters and the published GuestRevu pricing (free Lite, EUR 34.99 Core) beats the bundled Guestivo plan on cost. For properties not needing check-in, messaging, AI concierge, or upsells, GuestRevu standalone wins on pure economics.

How does the bundled-vs-specialist math work?

For a 30-room property running messaging plus check-in plus reviews via three separate vendors, the Guestivo bundled plan is materially lower in total monthly cost. For a property running only reviews via GuestRevu Core (EUR 34.99/mo), GuestRevu wins until the property adds a second workflow.

Does Guestivo replace GuestRevu entirely?

For properties using GuestRevu primarily for post-stay review collection, yes; the same workflow runs natively in Guestivo. For properties using GuestRevu's deeper survey-flow logic for operational research, the gap may matter and a hybrid configuration can make sense.

How long does cutover take?

One to two weeks for a property using GuestRevu only for post-stay review prompts. Three to four weeks if there is conditional survey-flow logic to recreate.

What about review-routing depth?

GuestRevu has deeper multi-platform review routing (Google, TripAdvisor, Booking.com) with conditional rules per guest segment. Guestivo handles the common cases natively; the gap shows up only at properties running sophisticated multi-platform routing.

How this compares to other alternatives

Guestivo and GuestRevu sit in a wider field. If neither feels right, these are the next obvious places to look.

Revinate

Reputation plus CRM-style guest marketing bundled together; aimed at larger properties than GuestRevu.

TrustYou

Reputation-analytics specialist with sentiment analysis and AI-drafted response suggestions.

Canary Technologies

US-strong guest-experience platform; lighter on review-flow depth than GuestRevu but broader workflow coverage.