Guest-journey software comparison · 2026
Guestivo vs GuestRevu
Reputation-and-reviews-first guest-experience platform with strong post-stay survey flows and automated review request routing. Particularly well-suited to operators that treat review volume and response rate as the primary KPI.
GuestRevu is best for
Independent hotels, B&Bs, and small groups (10 to 150 rooms) where Google review volume, response rate, and review-driven SEO are the operational KPIs. The published pricing scales cleanly from a free tier to a custom group plan, which is unusual transparency in the segment.
GuestRevu is weaker at
Properties needing deep AI concierge or upsell-led workflows; GuestRevu's focus is on the review-collection and reputation surface rather than on conversational AI or in-chat booking conversion.
Pricing position
GuestRevu
- Free Liteno per-property charge; entry-level features source
- EUR 34.99/month per property Coremain mid-tier source
- EUR 93–348/month Pro+varies by property size and room count source
- Custom Group+tailored to portfolio needs source
GuestRevu publishes pricing transparently: a free Lite tier (no per-property charge), Core at EUR 34.99 per month per property, Pro+ at EUR 93-348 per month depending on property size, and Group+ on quote (GuestRevu pricing). Add-ons exist behind a separate page. The published transparency is uncommon in the segment.
Guestivo
Guestivo prices per room per month with two billing models that share the same rate: Start (subscription only; guest pages read-only) and Pro (same per-room rate plus a 5% commission on guest transactions, which unlocks full online ordering). It connects to a hotel's PMS (Apaleo today) on a provider-neutral layer: reservation webhooks in, folio charge posting out, with no two-way reservation write-back. Online check-in and digital door keys are on the public roadmap (Coming soon), not yet shipped. See the Guestivo site.
Feature comparison
| Capability | GuestRevu | Guestivo |
|---|---|---|
| Post-stay review collection GuestRevu's flagship; Guestivo is not a dedicated review-collection platform | Native | No |
| Multi-platform review routing (Google, TripAdvisor, Booking.com) | Native | No |
| Conditional survey logic | Native | No |
| Pre-arrival messaging | Partial | Native |
| In-stay messaging | Partial | Native |
| Online check-in Guestivo online check-in is on the public roadmap (Coming soon) | No | planned |
| AI concierge | No | Native |
| Upsell engine | No | Native |
| Pricing transparency | Public tiers from EUR 0 | Published per-room rates |
Run the numbers on your property
The interactive tool below lets you set your own RevPAR uplift assumption. Use it to sanity-check whether the spend swap makes sense for your room count and ADR.
Interactive · You control the assumptions
Hotel software ROI calculator
Plug in your property numbers and the uplift you think a better-integrated stack would deliver. The output is your scenario, not our claim.
Your scenario
Current annual room revenue
Annual lift at your assumption
Per-room per-month equivalent
This is your assumption, not our claim. We do not promise a specific uplift; we let you set one.
How the numbers connect
- Annual room revenue = rooms × 365 × occupancy × ADR.
- Annual lift = annual room revenue × your assumed uplift %.
- Per-room per-month equivalent = annual lift ÷ rooms ÷ 12.
Background reading on hotel-technology ROI ranges. Use that as context for choosing your own assumed uplift; do not assume any specific number. Hotel Tech Report.
Switching from GuestRevu to Guestivo
- GuestRevu exports survey responses and review-history data via its admin; treat that as reputation history, not as a workflow Guestivo can replace natively today.
- If the property has built complex conditional survey-flow logic in GuestRevu, keep a dedicated reputation platform or verify the exact replacement workflow before changing vendors.
- Properties on GuestRevu's free Lite tier should weigh whether the migration is worth it; if review collection is the only workflow needed, staying on Lite is editorially honest.
See Guestivo in your own setup
The fastest way to know whether Guestivo fits your property is a 15 minute walkthrough on real reservation data, not a feature list. We pre-load the workflows you would actually run in the first month.
Talk to the Guestivo teamDisclosure: this site is operated by Maciej Dudziak, founder of Guestivo. Comparison content lists alternatives in good faith; the recommendation is yours to make.
Frequently asked questions
When does GuestRevu stay the right choice over Guestivo?
When review collection is the only workflow that matters and the published GuestRevu pricing (free Lite, EUR 34.99 Core) beats the bundled Guestivo plan on cost. For properties not needing messaging, AI concierge, ordering, or upsells, GuestRevu standalone wins on pure economics.
How does the bundled-vs-specialist math work?
For a 30-room property running messaging plus AI concierge plus ordering via separate vendors, Guestivo can consolidate those guest-journey layers. Keep review collection in GuestRevu, Revinate, ReviewPro, TrustYou, or a similar reputation platform unless the hotel has verified a separate review-request workflow.
Does Guestivo replace GuestRevu entirely?
No. Guestivo does not replace GuestRevu's post-stay review collection or survey-routing depth today. The cleaner comparison is Guestivo for live chat, AI concierge, ordering, service requests and upsell, with GuestRevu kept when review volume and reputation analytics are the buying reason.
How long does cutover take?
One to two weeks for a property using GuestRevu only for post-stay review prompts. Three to four weeks if there is conditional survey-flow logic to recreate.
What about review-routing depth?
GuestRevu has dedicated multi-platform review routing (Google, TripAdvisor, Booking.com) with conditional rules per guest segment. Guestivo should not be treated as a review-routing platform unless that exact workflow is verified in demo.
How this compares to other alternatives
Guestivo and GuestRevu sit in a wider field. If neither feels right, these are the next obvious places to look.
Revinate
Reputation plus CRM-style guest marketing bundled together; aimed at larger properties than GuestRevu.
TrustYou
Reputation-analytics specialist with sentiment analysis and AI-drafted response suggestions.
Canary Technologies
US-strong guest-experience platform; lighter on review-flow depth than GuestRevu but broader workflow coverage.